Capgemini, in collaboration with StreamWIDE, migrate the entire voice mail infrastructure of Bouygues Telecom
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services has been selected by Bouygues Telecom, a French leading global operator providing mobile, fixed, television, Internet and Cloud services to lead its “Differentiated Voice Messaging” project, aimed at re-boosting its voice mail offer, thanks to Capgemini’s Messaging 2.0 solution and innovative messaging products from StreamWIDE.
“Through this key project, Bouygues Telecom wished to setup a next generation voicemail solution enabling to launch innovative fixed and mobile services with very short time to market. Capgemini took up the challenge along with StreamWIDE and delivered an outstanding performance by migrating Bouygues Telecom’s legacy mailboxes with full respect of the existing User Experience without generating any service downtime, any loss of message or parameter”, complimented Jean-Paul Arzel, Bouygues Telecom Chief Network Officer.
Capgemini solution, in collaboration with StreamWIDE, allows operators to replace their legacy messaging silos thanks to new generation products based on IP standards and to deploy SOA-based messaging infrastructure supporting differentiating and innovative services.
According to Erwan Le Duff, Capgemini Technology Services’ Director of Telecom & Media division: “Capgemini selected StreamWIDE for its Messaging 2.0 program as it brought concrete and convincing answers to the new challenges operators are facing with growing demand for next generation call completion solutions. StreamWIDE brings a concrete and convincing answer to these challenges. Our teams are particularly proud of having successfully integrated and deployed this solution at Bouygues Telecom”
The solution is deployed for all of Bouygues Telecom’s offerings, spanning mobile and fixed, residential and business. It offers differentiating services such as Visual Voicemail for main smartphones devices (iPhone, Android, Blackberry, Windows Phone) as well as TV-based voicemail services for their “Bbox” customers.
“The alliance of Capgemini’s skills and integrator methodology with StreamWIDE product’s flexibility and robustness forms a sound and efficient industrial partnership that both companies are eager to replicate in Europe and beyond” Pascal Béglin, StreamWIDE founder and CEO.
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